Why was Plumbing Service revenue down yesterday?
Plumbing Service invoiced $18,420 yesterday, 31% below its average Monday over the last eight weeks. Technicians ran their usual number of calls but presented fewer options, so fewer estimates sold:
- 1.3 options per estimate yesterday, against 2.8 on an average Monday. The close rate fell from 58% to 30%.
- Marcus Lee presented a single option on all four of his estimates (he usually presents three). None sold.
- Dana Ortiz offered one option on both water-heater replacements, leaving $6,900 unsold.
Over the last eight weeks, estimates with three or more options closed at 64%; single-option estimates at 22%.
GPT-6.1 Sol · 1 minute